Shipping policy

Shipping Policy

Thank you for shopping with Money Coo Music LLC and supporting the Made In Galveston Collection![1] Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 2 to 5 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we are experiencing a high volume of orders (such as during new music releases or merchandise collection drops), shipments may be slightly delayed. Please allow additional days in transit for delivery. If there is a significant, unexpected delay in the shipment of your order, we will contact you directly via the email address you provided at checkout.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 Standard Domestic Shipping: 3–7 business days (Calculated at checkout based on weight and destination).

 Express Domestic Shipping: 1–3 business days (Calculated at checkout).

Note: Delivery delays can occasionally occur due to postal carrier backlogs or severe weather conditions.

3. Shipment to P.O. Boxes or APO/FPO Addresses

We ship to addresses within the United States, U.S. Territories, P.O. Boxes, and APO/FPO/DPO addresses.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped. This email will contain your tracking number(s), which will become active within 24 hours of dispatch.

5. Customs, Duties, and Taxes

Money Coo Music LLC is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, import taxes, etc.).

6. Damages & Lost Packages

Money Coo Music LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Us

If you have any questions about your order, shipping times, or tracking, please reach out to us:

 Company Name: Money Coo Music LLC 

 Support Email: moneycoo429@gmail.com 

 Phone Number: 409-229-5970

 Mailing Address: 8801 Emmett F Lowry Expy, Apt 1202 Texas City, TX 77591